Returns + Exchanges
At Didriks we want you to be delighted with your purchase. We honor most return requests.
To request a return:
Please contact us directly by email or phone (617-993-3188), requesting a Return Authorization Number, no more than 30 (thirty) days after date of purchase. Please mention your order number when submitting a return request. After 30 (thirty) days, Didriks cannot accept returns for any reason other than manufacturing defects.
Didriks is not responsible for items lost or damaged during return transit. We suggest you ship your return insured and via a trackable method.
Return restrictions by brand/item category:
- All indoor and outdoor furniture (see FAQ for help on shipping-related damage)
- Libeco Home linen fabric by the yard
- Garnier Thiebaut cut-to-size fabric
Libeco Linen Returns
We cannot accept returns on linens that have been unpackaged.
If you desire to buy a full linen set, but are unsure about the color you have selected, we recommend that a customer buy a small sample of the product, such as a pillowcase or napkin, and examine the product color before unpackaging it. There are also swatch cards available for bedding collections.